Learner Support
Learner Support
Academic, administrative and technical guidance for YT-QSEP™ candidates. This is institutional learner support, not customer support.
रोग-जागरूकता ≠ रोग-निदान या उपचार।Disease Awareness ≠ Disease Diagnosis or Treatment.
Scope / दायरा: Professional Yoga Teaching, Quality & Safety Enhancement / व्यावसायिक योग-शिक्षण, गुणवत्ता एवं सुरक्षा संवर्धन
This portal is not an emergency response service, clinical service, or customer-support chat.
A support request does not automatically change attendance, assessment scores, readiness, completion gates or Professional Record status. Any administrative correction is institution-controlled.
Support requests, grievances and feedback entered through this portal are stored locally on this device unless separately exported or transferred through an institutionally approved process.
Export support, grievance and feedback records regularly. Browser or Android storage may be cleared without notice, and there is no automatic cloud backup.
Personal data is handled according to applicable institutional privacy requirements, data-minimization principles and applicable provisions of the Digital Personal Data Protection Act, 2023.
Institutional contact
Support Contact — Not Specified
Guidance
Academic Support
Unit sequence, learning outcomes and programme structure. Curriculum hours and weights are not changed here.
Training & Schedule Support
Timetable questions. A request does not mark attendance or create sessions.
Assessment Support
Readiness, papers and mock assessment. A request does not change scores or gates.
Portfolio / YAP-HTP Support
Dossier, YAP-HTP, STCP and CPR/EAP records remain in Portfolio.
Technical / Portal Support
Local-first storage, export/import and device use. This is not a cloud helpdesk.
Payment & Administrative Support
Payment options and institutional administration. Confirmation remains institutional.
Professional Record Support
Professional Record eligibility is unchanged by a support request.
Other
Any other learner-support matter within the published programme scope.
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